Starpower Home Entertainment Systems, Inc.

Since 1995, Starpower has developed relationships with our customers based on respect and integrity. We’re aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our adherence to the practices you’ll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company’s history.

If you have any questions or concerns about our Privacy Notice, please call us toll-free at: 888-206-1160; e-mail us at customerservice@star-power.com; or send a letter to:15340 Dallas Pkwy, Ste 1000 Dallas, Texas 75248.

Star-power.com Privacy Notice 
By visiting Star-power.com you agree to accept the practices described in this Privacy Notice.

Changes to this Privacy Notice, Conditions of Use and Notices 
This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on 4/1/2016. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Terms of Use.

Personal Information Collected By Starpower 
Starpower uses information that we collect from our visitors to personalize and improve your Starpower experience. We gather the following types of information: 
Information you give us: Starpower collects any information which you enter on our web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information such as your Social Security number.

Automatic Information collected by us: Whenever you visit our Web site we collect and store information such as “cookies” which remember information about a visitor from one page to the next and from one visit to the next. We collect and analyze the IP address used to connect your computer to the Internet; login; password; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; the URLs which lead you to and around our Web site and other sites on the World Wide Web, including the date and time; the pages and or products you viewed or searched for and the phone number used to call our voice telephone numbers. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services.

Orders: If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. Orders placed from California comply with California collection and use of personally identifiable information laws. At certain times we may offer financing options with or without third party participation. If you use a financing option information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing.

Action Tags: Starpower’s web pages may contain action tags set by third party firms for the purpose of collecting anonymous information about the usage of our site by customers. These companies may also use this anonymous information to serve ads that may be of interest to you when you visit other sites across the internet. Action tags are also known as web beacons or 1 pixel gifs. Action tags are a technique used to compile aggregated statistics about the effectiveness of our web site. They do not use personally identifiable information, such as names or addresses should you wish to opt-out of providing this anonymous information.

Sharing of Information with third-parties 
Affiliated Businesses of Starpower may share any information that you supply to us with any affiliated business that is substantially controlled by Starpower and its affiliates. Any information that is shared this way will be subject to this Privacy Notice.

Independent Contractors: We employ other companies or individuals to provide certain services to us such as sending e-mail, providing click to call telephone calling services, analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any direct marketing purpose.

Third party service providers: Some of the products which we sell require us to provide your name, address, phone number and product serial number to the third party service provider(s that require this information to activate the service. These third party service providers have their own privacy and data collection policies which are not controlled by Starpower. We have no control, responsibility or liability for these policies and urge you to contact the third party provider if you have any questions.

Aggregate information: We provide aggregate information to some of our business partners. This information does not allow them to identify you individually.

Vendors: We provide some of our vendors with your contact information so that they may contact you directly with product support information. For example, we may supply your contact information to a Vendor if they request it in order to provide you with recall information about a product you have purchased from us.

Credit card companies, other Payers and shippers: When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. We will also send the same information (name, billing address and amount of your purchase) for other payment types which we may offer such as PayPal. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Freight companies, Federal Express and the United States Postal Service to deliver your purchase.

Third Party Transaction-Level Data: If you visit our site from a third-party site the third-party site may be able to access your individual transaction information. In order to track and credit your transaction the third-party site may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party site to our Web site. Any transactions made at our Web site while such a code is active will be reported back to the third party site. We will only report non-personal information to these sites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party sites that will allow them to personally identify you, however based on information which may have previously been collected from you by the third party site they may be able to personally identify you by combining the information they have gathered with the information sent by us. You should read the privacy policy posted by the third party site to see how they may use this information.

Third Party Ads, Surveys and Promotions: We may use third parties to display ads, surveys and various promotions on our site. These third party applications may contain cookies or other code which are outside of our control. Although we will attempt to only work with third parties who respect your privacy we do not control and are not responsible or liable for any information collected by these third parties or how it is used. You should contact the third party directly or check the third party’s privacy Notice to see how any information that they may gather will be used.

Link to Third Party Site: Our Web site contains links to third party sites, such as our vendors. Starpower does not control and is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.

We may share limited web browsing information of site visitors that have a prior relationship with PayPal and/or other Payers. This information will allow the Payer to enhance the Payer’s targeted marketing to the site visitor. The Payer may combine the information provided by us with information held by the Payer subject to the Payer’s privacy policy.

Law Enforcement and Protection of Users 
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, and protect the legal rights of us and our users, or when we believe it is needed for fraud protection and / or credit risk reduction.

Business Transfer 
Starpower has been in business independently for years, and our intent is to continue in this manner. However, in the unlikely event that Starpower is sold, has substantially all of its assets acquired or merges or becomes affiliated with any other individual or entity any customer information owned or under the control of Starpower may be one of the transferred assets.

Security 
Our Web site protects the security of personal information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us. We do not reveal your credit card number when we confirm your order. In order to protect against unauthorized access to your account you should sign off when you finish visiting our site.

Choice/Opt-Out: 
Our Web site gives you the opportunity to opt-out of receiving communications from us. If you no longer wish to receive communications from us you may opt-out by calling 866-206-1160 or e-mail customerservice@star-power.com

Children’s Online Policy 
Starpower is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Star-power.com sells products intended for purchase by adults. If you make a purchase on Star-power.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Star-power.com.

Please Note: 
This Privacy Policy does not apply to other Web sites that may be accessible through the star-power.com site. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that display Starpower trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

While every effort is made to ensure that the information on this website is correct and current, we are not responsible for errors and/or omissions. There may be occurrences when information on our website or in our catalog may contain typographical errors, inaccuracies or omissions that may pertain to product pricing and availability. We reserve the right to correct and/or update any content on this website without notice (including after you have submitted your order).